Returns & Exchanges
At Pop Collectibles, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return policy for all unworn items in their original packaging. Whether it's a sizing issue or a change of heart, our streamlined process ensures a hassle-free experience for every customer.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization number.
Prepare the Package
Securely pack the items in their original box with all tags attached, ensuring you include the printed return slip inside the parcel.
Ship It Back
Affix the prepaid shipping label provided in your email to the outside of the package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing